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Unit 1: Complaints, Complaints

Write a sentence to describe each problem.

Write the past participle for each verb.

What needs to be done? Complete the sentences with need + to be + a past participle. For each past participle, choose a verb from the box.

Write the conversations. Use the words provided. Then ask Why? Use the verb in parentheses to answer the question.

Answer the questions.

You bought these items over the Internet. When they arrive at your home, something is wrong with each one. Write what is wrong.

Write as many words as you can in the organizer about the picture. Use the words to tell the complaints of one of the men. Write the other man’s answers.

You work for the L.L. Electronics Company. You received a letter from Mr. Bell. He bought one of the items below. It was damaged when he received it in the mail. Write him a letter apologizing for the situation and explain what he should do next. Use the chart to help you take notes and organize your thoughts.

Read the conversation and complete the gaps with: already, yet, just.

Complete the sentences. Use the correct object pronoun: me, you, him, her, us, or them. Each object pronoun can be used once, more than once or not at all.

Unscramble the sentences.

.Look at the picture. Write sentences about what needs to be done .Use the words in the box to make past participles

?Salim bought a house. What needs to be done before he can move in .Write two sentences about each photo

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