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Unit 1: Complaints, Complaints
Comprehension. Answer the questions about the complaints on page 34.
Say what is wrong with the following items. Then say how the things should be fixed. Use the words in the box to help you.
Complete the conversation. Use the correct form of the verbs in parentheses. Then practice the conversation with a partner.
Listen to the guest’s complaints. Complete the chart with his problems.
In pairs, ask and answer the questions. Then switch roles.
Answer the questions about the reading.
Now read the letter again. Circle the paragraph(s) that do the following:
Please note that some of the paragraphs can serve more than one purpose.
Work with a partner. Ask and answer about the pictures.
Make sentences with the words. Use gerunds.
Complete the sentences. Use the correct object pronoun: me, you, him, her, it, us, or them. The object pronouns can be used once, more than once or not at all.
Rewrite each sentence with a two-word verb in two ways.
تم حفظ السؤال في محفظة الأسئلة
